Manager, Visa Consulting and Analytics (VCA), Visa Managed Services (VMS)

Visa Managed Services is seeking a highly motivated Manager to support planning and execution of client-facing strategic projects. This key role requires a professional with Project Management skill and an ability to flex between the strategic and the tactical, outstanding verbal and written communication skills, high level of energy, integrity and commitment to get things done in a fast-paced and team-oriented development environment.

The Visa Managed Services Manager will play a role developing high impact projects for Visa Clients in the Central America and Caribbean region, mainly focusing on the English-speaking Caribbean markets.

The role requires collaboration across functions, different geographies, working closely with internal and external stakeholders to ensure delivery of quality of the projects a in alignment with the expectations of the Client and the company.

You will be responsible for executing project related activities that drive our partners results. Potential engagements could include the setup and execution of initiatives generally derived from consulting engagements, which include structuring a detailed action plan, building a project governance model, monitoring the execution and activities and giving client stakeholders visibility on progress and improvement opportunities.

Responsibilities include:

• Support the development of project plans that reflect the tasks, responsible and schedules

• Project management, coordination of internal and external stakeholders, track and measure project’s performance, analyze results and foster a virtuous cycle of continuous improvement.

• Be responsible of the internal administrative requirements related to a project management practice

• Stay current with the latest payment processing trends, Visa solutions and technologies to generate new sales leads as solutions to identified client pain points.

• Establish working relationships with other cross-functional subject matter experts to orchestrate multidisciplinary teams to resolve complex client issues and optimize client performance.

• Responsible of meeting the expected results and schedules of the projects they lead

• Structuring information in the most optimal way to perform analysis to summarize business cases, project results, and commercial initiatives.

• Build and strengthen the relationship with the clients while delivering the projects

Specific skills

• A customer-centric focus, strategic thinking, strong engagement and influencing skills, and excellent organizational abilities to meet deadlines and deliverables.

• Strong analytical thinking to prepare and summarize data into business solutions and provide sound analysis leveraging multiple sources of information

• Able to communicate complex technical terms and processes in business language tailored to client.

• Skilled to develop and guide conversations with internal and external stakeholders

• Self-starter able to achieve results as part of an effective team across countries and time zones.

• Self-motivated, results oriented multitasker with the ability to handle numerous projects concurrently. Able to effectively prioritize and multi-task under deadlines

• Comfortable with ambiguous situations and information

• Knowledge and experience in all aspects of card operations, payment processing, and related field.

• Comprehensive understanding of payment technologies solutions and their application for clients, as well as payment processing systems. Strong knowledge of payment processing systems, regulations and industry best practices.

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Basic Qualifications

• 5 or more years of relevant work experience with a Bachelor's Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 0 years of work experience with a PhD

Preferred Qualification

• Bachelor’s degree in business administration, Industrial Engineer, or related
• field. Master’s degree preferred as plus.
• Senior level with demonstrated experience in strategy and project
• management, with proven project deliveries and expertise in consulting
• methodologies
• Proficiency using standard Microsoft Office tools. E.g., Excel, PowerPoint,
• Word.
• Excellent written and verbal communication
• Language skills: Fluent, proficient in Spanish and English, verbal and written

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.